Ship Apollo Privacy Policy

Last Updated: September 12th, 2024

At Ship Apollo, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard the data you provide to us. We aim to keep things simple, transparent, and easy to understand. Here’s how we handle your information:

What Information We Collect

When you interact with Ship Apollo, we may collect the following:

  • Personal information: Name, email address, shipping address, phone number, and payment details when you create an account, make a purchase, or contact us.
  • Usage information: Details about how you use our website, like the pages you visit and the links you click.
  • Cookies: Small files stored on your device to help us understand your preferences and improve your experience on our site.

How We Use Your Information

We use the information you share with us to:

  • Provide services: Process your orders, manage shipments, and communicate with you.
  • Improve our website: Enhance your user experience and make navigating our site easier and more enjoyable.
  • Customer support: Respond to your questions, comments, and feedback quickly and effectively.
  • Marketing: Send you special offers, news, and updates (but only if you’ve agreed to receive them!).

Who We Share Your Information With

Your privacy is important to us. We only share your information with trusted third parties like:

  • Service providers: Payment processors, shipping companies, and customer support teams who help us run our business smoothly.
  • Legal purposes: If required by law, we may need to share your information with authorities or in the event of legal proceedings.

We never sell your personal information to third parties.

How We Protect Your Information

We use industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. Your information is stored securely, and we regularly review and update our security practices to keep your data safe.

Your Choices and Rights

You’re in control of your information! You can:

  • Access and update: View or change your personal information at any time by logging into your account.
  • Opt-out of marketing: If you no longer wish to receive emails from us, simply click the “unsubscribe” link at the bottom of any marketing email.
  • Delete your data: Want to remove your account or delete your personal information? Contact us at hello@shipapollo.com and we’ll assist you.

Cookies

We use cookies to enhance your experience on our website. You can disable cookies through your browser settings, but some parts of our site might not work properly without them.

Changes to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We’ll always notify you of any significant changes and encourage you to review this policy periodically.

Questions?

If you have any questions or concerns about this policy or how we handle your information, feel free to contact us at hello@shipapollo.com. We’re here to help!

Thank you for trusting Ship Apollo! 🚀

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Contact Us

hello@shipapollo.com

Monday to Friday

9:00AM - 5:00PM (EST)

Address

Eastern Canada

54 Carnforth Rd, Toronto, ON

Western Canada

7541 Conway Ave #1, Burnaby, BC

© Ship Apollo Inc. All Rights Reserved.